Service you can trust.
Reliable, professional, fast. Professional maintenance by
safe producer Paritet-K – Griffon safes.
Our service department provides full range of works for
warranty and after-warranty maintenance of safes and equipment:
- Answer for
any questions you have using your safe.
- Equipment diagnostics. To know the reason of malfunction and maintenance.
- Safe/Door opening. Lock change (key locks, electronic code locks, mechanical combination locks and etc.).
- Get documents duplicates. Safe’s passport, certificate for the Paritet-K – Griffon safes products.
- Consultations and user guide. How to treat your safe right.
- Our
service-man will come to any part of Ukraine
Warranty service is provided within the warranty obligations
mentioned in product passport.
Warranty maintenance is provided when:
- There is a product passport (properly filled in by the
seller).
- Warranty seal integrity.
- No signs of intrusion into safe construction.
- Compliance with transportation, usage and storage conditions.
Warranty period:
- Warranty for safe construction (bolt-works system, hinges, body) is 5 years.
- Warranty for locks – 1 year.
After-warranty maintenance:
- Our service department provides all kinds of works for after-warranty maintenance.
- Call us to get the price.
Come to professionals and be cool.
We are always ready to help
Service department contacts:
tel: (050) 444-64-21
[email protected]
Nizhin, 16610 Chernigiv region, Ukraine, Nosivskyi shliakh,
Exchange and Return of Safes
We strive to provide our customers with high-quality service and products, which is why we offer a transparent return policy. The return of safes is carried out in accordance with the Law of Ukraine "On Consumer Protection."
A customer may return a product within 14 calendar days from the date of receiving the order if it has not been used and retains its original condition.
Return Conditions
A safe is eligible for return if:
- It has not been used and has no signs of operation.
- The original packaging is preserved.
- There is a document confirming the purchase (receipt, invoice, etc.).
- The passport and warranty card for the safe are available.
Non-returnable items:
- Safes that were purchased more than two weeks ago.
- Items with signs of unauthorized intervention or unqualified repairs.
- Safes with any type of mechanical damage caused by intentional or careless actions of the buyer or third parties (scratches, impact marks).
- Items with violations of usage rules outlined in the instructions.
- Safes without a payment receipt.
Return Procedure
To process a return, you need to:
- Contact our sales department by phone or email.
- Obtain the necessary return forms.
- Send the item to the specified address after the return request is confirmed by a manager.
- Refunds are processed within 7 business days after receiving the item and verifying its condition.
Return Contacts
If you have any questions regarding the return process, please contact us:
